26
May 2009
Superior Judgment: Wendy’s Coffee Talk

Try ordering a “Coffee Toffee Twisted Frosty” in the drive-thru without laughing. I dare you. It can’t be done.

After some unscientific research, I uncovered The Wendy’s Innovation Path.
Looks like the fast-food consumer of today is far more demanding than he/she was in the ’70s ’80s and ’90s.

Wendy’s restaurants serve more than six hundred million Frostys per year. Vanilla accounts for about 40% of sales after one year.

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